Proudly introducing the industry’s first garment repair app.
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Being a small, locally owned and operated family business is at the heart of our values. It shows in how we treat our staff, and in how we look after you. We’re not just selling you a service; our whole team is committed to helping you excel. So we take our promises seriously.
Local means better, more personal service, but it doesn’t have to mean small. Our 75,000 sq. mi. Pacific Northwest market is supported by branch offices and a large service fleet. Our service fleet is always on the move and never very far away.
We know that not all businesses are open 9 to 5 Monday through Friday. A lot of our customers' busiest times are evenings and weekends. That’s why we are on call in the evenings and all weekend. When you get busy or have an emergency we’ll be there. That’s our idea of “Service when YOU need it.®”
When we tell you our fee to meet your needs, there will be no surprises on the bill. With our No Surprises Billing & Inventory Plan®, you'll never pay an unexpected charge for unintentional loss & damage, garment prep, or standard names and emblems. And it won't cost you a fortune when you hire a new employee.
When you tell us what you need, that’s what we’ll deliver every time. With our
No Surprises Billing & Inventory Plan®, never experience a shortage again for non-garment items. With our system, we make sure you have what you need to be successful, without worrying about shortages or miscounts.
You don’t have to buy uniforms for a new hire, replace a damaged mat, or store seasonal table linens. We’ll supply what you need when you need it, customize it as required, store it when it’s not in use, keep it clean and in good repair, and replace it when you need something new. We just make it easy.
Whether it’s invoicing or service delivery, we line up our systems with yours. We’ll set up your account to bill you the way you want it. We can automatically bill credit cards or receive direct deposits. We’ll schedule pick-ups and deliveries when, where and how you need them. That’s our idea of “Service when you need it.®”
If you call our office during business hours, a real person answers the phone. After that, it’s high tech all the way. We use bar codes and RFID chips, so we can tell you where each item is. From our computer designed delivery routes to our inventory control system, our use of technology means lower rates and reliable service.
We’ve halved our water consumption and cut our natural gas consumption by 25%. We remove 95% of pollutants from our waste water, and we recycle our textile products to get the most possible use out of them. You can use our services in the sure knowledge that you’re not adding to pollution or landfill.
If you have locations outside of our service area, we have a network of other family owned businesses that can service the entire United States. No getting stuck with the service level a national chain provides. You can get the same great family owned service and pricing for all your locations.
The way we see it, some things should be taken for granted. Comfortable, well-designed uniforms ready to wear when your employees need them. Clean, safe, attractive floor mats, fresh towels and aprons, attractive linen on the tables when you put on an event. All these small but important details are basic to who you are and how you do things. But of course they don’t just happen on their own–they take foresight, organization and care. That’s where we come in.
And that’s why the quality of our products, the timing of our service, and the way we run our business is all about you. Your needs come first as we work around your schedule. You can count on us to ensure that you have what you need, when you need it, in a condition that does you proud.
Uniforms transform your workforce from a group of people doing a job to a sharp-looking team of professionals. They equip your employees, impress your customers, and improve your security. Having chosen to use uniforms, you’ll find it just makes sense to use a full service rental company. We’ll ensure that your people always have fresh, clean, non-allergenic work clothes, made of durable, comfortable fabric, in an attractive, practical, safety-conscious design. At the same time, we’ll eliminate your spending on capital investment, reduce the amount of storage space needed, and reduce the time needed to manage your uniform program.
A crisp corporate image matters on the shop floor just as much as in the showroom – and in an industrial environment uniforms add value in even more important ways. Clean, comfortable clothes improve worker morale. Tough fabrics and practical design enhance productivity and safety. In an industrial environment, the right kind of uniform makes all the difference!
Many of our clients are in service-oriented businesses, where looking the part makes a big difference. Their customers love knowing whom to approach when they need help. Whether they’re asking about the status of their car repairs, seeking directions to the conference center, or waving down a waitress for a fresh bottle of wine, all they have to do is look for your distinctive uniform!
Whether you’re preparing a gourmet meal, cutting and wrapping meat, or baking cookies and cakes, food preparation is not the kind of work you do in your everyday clothes. Tough, stain-resistant fabric, comfortable design, and cleaning that reliably removes stains are essential for your food preparation staff to look and feel professional.
No matter what they’re used for, dirty towels and aprons can become a breeding ground for bacteria and mold. That’s not something you want to have to deal with or worry about. The good news is: we’re equipped to take care of it, so you don’t have to!
Whether it happens in the kitchen or the workshop, a wet or greasy spill is always a nuisance and can be a safety hazard. You need the right material for clean-up – and we make it so easy! Each time we pick up a bagful of damp and dirty towels, we replace it with a neat stack of fresh, clean, folded towels, easy to store and ready to use.
Fabric towels are more absorbent than paper. But they don’t just do a better job – they’re reusable, so they cut costs and they’re kinder to the environment. We have a range of 20 different kinds of towels to handle everything from healthcare to hospitality to automotive. Whether polishing wine glasses, or cleaning up greasy spills, we’ll have the product you need!
Work can be messy, but our aprons are up for the challenge. Designed to protect clothes and uniforms from undue dirt and wear-and-tear, our aprons are made with tough, high quality, and stain-resistant fabric. No matter what kind of gunk you throw at them during the course of your day, they'll keep coming back every week stain free and ready to go.
With a comfortable design and a variety of sizes and colors, our aprons will keep you clean and looking sharp.
Our clients include restaurants, caterers, and event organizers, who rely on us to ensure that their table linens are fresh, crisp, and stain-free. They trust us to supply colors that are just right for the occasion, whether it’s a bride’s Special Day or a Fourth of July barbecue. And they know that if the guest list suddenly doubles, a shortage of linens is one thing they won’t have to worry about.
With our help, you’ll have exactly what you need in plenty of time to ensure that your guests will find your tables attractive and inviting. Learn how to fold and present cloth napkins by watching these video tutorials.
Most people think of a mat as just something you walk on. But in fact a mat can add value in multiple ways, which is why they’ve become an important element in our service offering.
Doorway mats protect your floors and carpets, by trapping soil and moisture as people enter your premises. When people walk through your door, that’s also a great opportunity to remind them who you are. We’ll help you use your mats for marketing by having them customized with your corporate logo, tag line, or whatever else you choose. Our standard mats come in a wide range of sizes, colors and styles, including themes such as quality and safety.
Where floors are slippery, mats improve safety. We also have mats that are ergonomically designed to improve worker comfort and reduce fatigue, for instance where a staff member’s task involves standing for a long time. That, of course, enhances productivity.
When you choose our floor mats, you’re choosing far more than something to walk on – backed by service that includes keeping them clean and in good repair, and replacing them as needed.
We all know what a sad-looking thing a threadbare mop is – and you know it’s not something you want in your workspace. You should also know that there’s more to a good mop than picking one up at some big box store.
We start with a quality product – fiber-locked strings and heavy-duty construction. Permanent Barricade protection eliminates mildew, mop rot and odors, and stops the growth or spread of bacteria. And we exchange your mops frequently and launder them professionally, because a fresh, clean mop just works better.
We have never had any problems with them but if we need anything, i.e. extra product or changes to our services, they take care of it with no fuss.-Hill's Auto Repair
U.S. Linen and Uniform has worked with me on occasions when I had special needs all I have to do is let the delivery driver know what it may be and he takes care of it in a timely manner or fixes any error. I would recommend U.S. Linen and Uniform to anyone looking for linen service. They are a great company to work with.-Lincoln Avenue Coffee Company
We have been extremely pleased to work with U.S. Linen and Uniform. Thank you so much for being so reliable so that towels, linens and rugs are not something that we even have to think about…we always know that we can count on you to take care of them!-The Mason Jar
1106 Harding St
Richland, WA 99352
115 West D St
Yakima, WA 98902
920 E Wheeler
Moses Lake, WA 98837
3012 N Sullivan Road, Suite E
Spokane Valley, WA 99216
514 SW Emigrant
Pendleton, OR 97801
We take our commitment to the environment seriously, and our community has recognized our success. In 2012 we won two environmental awards – the City of Richland Green Business of the Year award, and an Association of Washington Business Environmental Excellence Award. We’re also one of the first companies certified by the Textile Rental Services Association as a “Clean Green Company”. We’ve done everything we can to ensure that our business is as green as possible, and we’re committed to holding our place among the most environment-friendly industrial launderers in the Pacific Northwest.
We invested heavily in a state-of-the-art wastewater treatment system that has cut our water usage by 50%. This adds up to more than 10 million gallons of water saved each year, and because the recycled water is already heated we’ve also cut our natural gas consumption by 25%.
The system cleans our waste water so thoroughly that the water we reuse is cleaner than the water we get from the city, and even the water we discharge has 95% of the impurities removed.
The kind of laundering we do demands tough cleaning chemicals, but we use these responsibly and without waste. The mix of chemicals used is controlled by means of a sophisticated computer program, to ensure that every load of laundry receives exactly the mix needed for optimal cleaning. On top of that, all of the chemicals we use are non-NPE (NonylPhenol Ethoxylates). In addition the main detergent we use, Eclipse, meets the stringent requirements for the US EPA’s DfE (Design for the Environment) program.
We have a fleet of 60 vehicles to service our 2,500 customers spread across a 75,000 square mile territory. That’s a lot of traveling! But we use sophisticated transportation software that is designed to optimize our service personnel’s driving routes. This lets us save money on fuel costs and helps us consistently deliver on-time to you, our customers.
We've been a part of this great community since our inception 70 years ago, and we've been investing in it ever since. Service is one of our most central values, and that extends to our community involvement. Whether it's a financial investment in a school or hospital, or keeping our local league uniforms clean, we are intentional about giving back. Here are some of the local programs we've supported:
In 1901, laundry and dry cleaning entrepreneur, John Stoller, started working in a tailor shop in Portland. One of the first things he did was to burn a hole in a pair of pants he was pressing. Luckily it got better from there. In April 1901 he moved to Walla Walla to work doing alterations and pressing. Only 3 months later, July 9, 1901 he purchased the business. Thus, the Stoller Cleaning Club was born, which later became the Pantorium.
In the late 1910’s, one of his sons, Harvey Stoller started working in the business. He would drive a horse and wagon to all the farms around Walla Walla picking up and delivering laundry. In the 1930's Harvey went to dry cleaning school in Allentown, PA and then worked on the east coast for several years before returning to Walla Walla.
In the early 1940’s Harvey Stoller saw an opportunity in the dusty, bustling boom town of Richland. Harvey applied for the federal contract to provide laundry and dry cleaning service to the Hanford workers. Harvey’s 30 years of experience and his innovations in running the Pantorium gave him the edge to win the federal contract. On August 14, 1944 he opened Richland Laundry & Dry Cleaning, one of the first privately-owned businesses in Richland, which later became U.S. Linen & Uniform.
Since then, we have continued to expand our service area and grow. Today, our workforce is well over 100 people, we have around 2,500 customers, and we serve an area spanning about 75,000 square miles. We’ve invested heavily in machinery and technology – we have washers that can handle up to 900 lbs. of laundry at a time.
But some things haven’t changed. U.S. Linen & Uniform is still a family business, and Harvey Stoller’s grandson runs the company. Our core values – commitment to service and quality – are as solid now as they were when we first opened the business.
U.S. Linen and Uniform offers after hours service in the evenings and on weekends. Call us at our regular phone number, when you reach our voice mail system:
Any call after 9:00 PM will be responded to the next day.
You can call one of our offices:
Or to send us a message, please fill out the form below.