See Why You Will Love Us
While the other guy’s bill fluctuates from week to week as they find every opportunity to charge you extra, U.S. Linen & Uniform’s weekly fee remains reliably steady. You'll never be surprised, as you’ll never pay an unexpected charge for unintentional loss, damage, employee turnover, garment preparation, or standard names or company emblems.
We Are a Family Owned Local Business
We've Worked Smarter and Harder for Over 70 Years.
1
The Way We See it, You're Part of the Family.
Being a small, locally owned and operated family business is at the heart of our values. It shows in how we treat our staff, and in how we look after you. We’re not just selling you a service; our whole team is committed to helping you excel. So we take our promises seriously.
2
Local Business and Always Close by.
Local means better, more personal service, but it doesn’t have to mean small. Our 75,000 sq. mi. Pacific Northwest market is supported by branch offices and a large service fleet. Our service fleet is always on the move and never very far away.
3
Service When YOU Need It!®
We know that not all businesses are open 9 to 5 Monday through Friday. A lot of our customers' busiest times are evenings and weekends. That’s why we are on call in the evenings and all weekend. When you get busy or have an emergency we’ll be there. That’s our idea of “Service When YOU Need It!®”
4
No Hidden Costs Means No Surprises.
5
Complete Deliveries Means No Surprises.
6
You Can Leave the Details to us.
You don’t have to buy uniforms for a new hire, replace a damaged mat, or store seasonal table linen. We’ll supply what you need when you need it, customize it as required, store it when it’s not in use, keep it clean and in good repair, and replace it when you need something new. We just make it easy.
7
Your Needs Define Our Schedule.
Whether it’s invoicing or service delivery, we line up our systems with yours. We’ll set up your account to bill you the way you want it. We can automatically bill credit cards or receive direct deposits. We’ll schedule pick-ups and deliveries when, where and how you need them. That’s our idea of “Service When You Need It®”
8
High Tech With a Personal Touch.
If you call our office during business hours, a real person answers the phone. After that, it’s high tech all the way. We use bar codes and RFID chips, so we can tell you where each item is. From our computer designed delivery routes to our inventory control system, our use of technology means lower rates and reliable service.
9
A Clean Environment is Important to us.
We’ve halved our water consumption and cut our natural gas consumption by 25%. We remove 95% of pollutants from our waste water, and we recycle our textile products to get the most possible use out of them. You can use our services in the sure knowledge that you’re not adding to pollution or landfill.
10
Local Family Business With National Reach.
If you have locations outside of our service area, we have a network of other family owned businesses that can service the entire United States. No getting stuck with the service level a national chain provides. You can get the same great family owned service and pricing for all your locations.
We take our commitment to the environment seriously, and our community has recognized our success. In 2012 we won two environmental awards – the City of Richland Green Business of the Year award, and an Association of Washington Business Environmental Excellence Award. We’re also one of the first companies certified by the Textile Rental Services Association as a “Clean Green Company”. We’ve done everything we can to ensure that our business is as green as possible, and we’re committed to holding our place among the most environment-friendly industrial launderers in the Pacific Northwest.
We have a fleet of 60 vehicles that travels over 1 million miles a year to service our 2,500 customers spread across a 75,000 square mile territory. That’s a lot of traveling! But we use sophisticated transportation software that is designed to optimize our service personnel’s driving routes. This lets us save money on fuel costs and helps us consistently deliver on-time to you, our customers.
We Don't Just Work Here. This is Our Community.
We've been a part of this great community since our inception 70 years ago, and we've been investing in it ever since. Service is one of our most central values, and that extends to our community involvement. Whether it's a financial investment in a school or hospital, or keeping our local league uniforms clean, we are intentional about giving back.
Computer-Controlled Use of Chemicals.
The kind of laundering we do demands tough cleaning chemicals, but we use these responsibly and without waste. The mix of chemicals used is controlled by means of a sophisticated computer program, to ensure that every load of laundry receives exactly the mix needed for optimal cleaning. On top of that, all of the chemicals we use are non-NPE (NonylPhenol Ethoxylates). In addition the main detergent we use, Eclipse, meets the stringent requirements for the US EPA’s DfE (Design for the Environment) program.
Star Tracking System®
Our exclusive Star Tracking System® uses RFID chips and bar codes to track each garment through our entire process. The computer aided sorting puts garments in perfect route, account, and wearer order. All garments are inspected and garments flagged though our Star Garment Repair® App are guaranteed to be repaired. Upon completion of the cleaning and sorting our state-of-the-art bundle scanner ensures that each wearer’s order is 100% accurate.
Uniform
Mats & Mops
Towels
Delivery
When Grease and Grime are Part of Your Day, Rely on Us to Take It Away.
Uniforms transform your workforce from a group of people doing a job to a sharp-looking team of professionals. They equip your employees, impress your customers, and improve your security. Having chosen to use uniforms, you’ll find it just makes sense to use a full service rental company. We’ll ensure that your people always have fresh, clean, non-allergenic work clothes, made of durable, comfortable fabric, in an attractive, practical, safety-conscious design. At the same time, we’ll eliminate your spending on capital investment, reduce the amount of storage space needed, and reduce the time needed to manage your uniform program.
Another Way to Serve and Protect.
Doorway mats protect your floors and carpets, by trapping soil and moisture as people enter your premises. When people walk through your door, that’s also a great opportunity to remind them who you are. We’ll help you use your mats for marketing by having them customized with your corporate logo, tag line, or whatever else you choose. Our standard mats come in a wide range of sizes, colors and styles, including themes such as quality and safety.
We all know what a sad-looking thing a threadbare mop is – and you know it’s not something you want in your workspace. You should also know that there’s more to a good mop than picking one up at some big box store.
You Wipe Up the Spills, We Take Them Away
Whether it happens in the kitchen or the workshop, a wet or greasy spill is always a nuisance and can be a safety hazard. You need the right material for clean-up – and we make it so easy! Each time we pick up a bagful of damp and dirty towels, we replace it with a neat stack of fresh, clean, folded towels, easy to store and ready to use.
Fabric towels are more absorbent than paper. But they don’t just do a better job – they’re reusable, so they cut costs and they’re kinder to the environment. We have a range of 20 different kinds of towels to handle everything from healthcare to hospitality to automotive. Whether polishing wine glasses, or cleaning up greasy spills, we’ll have the product you need!
Our Goal is to Keep You Looking and Feeling Good.
The way we see it, some things should be taken for granted. Comfortable, well-designed uniforms ready to wear when your employees need them. Clean, safe, attractive floor mats, fresh towels and aprons, attractive linen on the tables when you put on an event. All these small but important details are basic to who you are and how you do things. But of course they don’t just happen on their own–they take foresight, organization and care. That’s where we come in.
And that’s why the quality of our products, the timing of our service, and the way we run our business is all about you. Your needs come first as we work around your schedule. You can count on us to ensure that you have what you need, when you need it, in a condition that does you proud.
Service When YOU Need It!®
We're Available Nights and Weekends
We know that not all businesses are open 9am to 5pm Monday through Friday. That’s why we are on call in the evenings and all weekend. When you get busy or have an emergency we’ll be there. That’s our idea of Service When YOU Need It!®
Let's Talk About How We Can Meet Your Needs.
Give Us A Call Toll Free (888) USLINEN
Proudly Serving:
Oregon: Portland, Beaverton, Hillsboro, Tigard, Wilsonville, Lake Oswego, Aloha, Clackamas, Happy Valley, Gresham, Fairview, Troutdale, Corbett, Pendleton, and more.
Washington: Vancouver, Richland, Yakima, Moses Lake, Spokane, Cunningham, Ellensburg, and more.
Idaho: Moscow, Lewiston, Potlatch, Plummer, and more.